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What should I expect from my first appointment?

Your first appointment will be 53 minutes long and will entail a full biopsychosocial assessment. Here we will answer any questions that you may have as well as gathering some background information on what may be bringing you to therapy. Some examples would include: presenting problem, medication and medical history, family history, social history, trauma history and so on.

What insurances do you accept?

We currently accept Aetna, BCBS (Blue Value & State Health Plan), Optum, United, VA CCN, and Tricare (COON). We also accept private pay.

How do I know if therapy is right for me?

If you’re experiencing stress, anxiety, trauma-related symptoms, or relationship difficulties, therapy can provide support, coping strategies, and tools for emotional growth.

How long are therapy sessions?

Sessions typically last 53 minutes, but we also offer consultations or shorter check-ins depending on your needs.

Do you accept insurance?

We accept BCBS, Tricare (Prime & Select), United Healthcare, Optum, Aetna (SHP/CPP), and VA Community Care referrals. Private pay options are also available.

Can I schedule therapy online or via phone?

Yes! You can contact us via our website, phone, or email to schedule a session that fits your schedule.

I have a security clearance. Can I pay out of pocket?

Private pay sessions are welcome, and we can discuss sliding scale options depending on your circumstances.

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Eastwood Executive Suites 
2018 Eastwood Road, Wilmington, NC 28403
karatolman@makingwavescounselingwellness.com

Phone: 910.541.8928

Fax: 910.851.2695
 

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